Our Approach

Good news! While it is impossible to eliminate human error, events of harm indeed are preventable. Event prevention is not the result of good luck but achieved when the science of human error and event prevention is known and put into practice.

In any organization, results are achieved by the actions and interactions of individuals. Optimizing results occurs when the organization effectively shapes human behavior. HPI methods are based on reliability science – an understanding of human performance in complex systems and the application of this understanding in organizational culture and design.

HPI guides organizations in comprehensive safety and reliability culture improvement. Our engagements include three phases – a diagnostic assessment phase, intervention implementation, and building accountability systems.