Healthcare Performance Improvement
Making Reliability a Reality in Healthcare
Making Reliability a Reality in Healthcare
Managing Partner & Chief Operating Officer
Carole Stockmeier is the Managing Partner and Chief Operating Officer of HPI. She has over 15 years experience in hospital operations leadership. Carole is the senior consultant for comprehensive safety culture engagements of hospitals and integrated health systems and has helped organizations achieve significant improvement in safety reliability. Prior to joining HPI, she served as the Director of Safety & Performance Excellence at Sentara Healthcare where she guided leaders in the implementation of strategies for human error prevention and high-reliability performance. She provided operational leadership for Sentara’s patient safety initiatives, with outcomes recognized by award of the American Hospital Association 2004 Quest for Quality Prize and the 2005 John M. Eisenberg Award for Patient Safety and Quality. She holds a Master’s degree in health administration from Virginia Commonwealth University, where she is a Fellow of the Williamson Institute of the Department of Health Administration, and a Bachelor of Science degree in public health from the University of North Carolina at Chapel Hill. She is a Certified Manager of Quality and Organizational Excellence by the American Society for Quality (ASQ).
Website URL: http://www.linkedin.com/pub/carole-stockmeier/23/a75/81a
While driving to work, I heard a commercial for a program from Progressive Insurance called the Snapshot Discount. Here’s how it works.
My husband’s aunt works at All Children’s Hospital in St. Petersburg, Florida (www.allkids.org). Here’s a link to a video the hospital produced to encourage hand washing and good hand washing technique – http://www.youtube.com/AllChildrensHospital#p/u/8/ItPrIK5eh-Q. Enjoy!
Here’s a bit of irony. The meaning we commonly ascribe to the word stakeholder is nearly opposite the original meaning of the word!
The April 2011 edition of Harvard Business Review is a must-read. Called The Failure Issue, the focus is understanding failure, learning from failure, and recovering from failure. Consider getting copies of the issue for leaders in your organization.
My husband David and I recently returned from a wonderful vacation in Hawaii. While there, I had the privilege and pleasure of visiting The Queen’s Medical Center in Honolulu.
Carl Quintanilla of CNBC’s Squawk Box was on the road last week, broadcasting segments from across the United States. At the break of dawn on Friday morning, he was in Fort Bragg, North Carolina. A quick segment about US Army Parachute Riggers caught my ear...
The February 2010 issue of Quality Digest features the commentary, “Thinking & Adapting in the Context of Standardized Work”. The article positions the importance of head-in-the-game compliance – intelligent compliance, we say at HPI – with standardized procedure expectations.
Just finished playing several rounds of Speed Brain on my iPhone. It’s a simple game – look at the first symbol, remember it, and when the next symbol appears on the screen, click “match” or “no match.”
